AI receptionist for clinics
Appointments, results and prescriptions handled in your system, while the nurse stays with the patient.
Built for: polyclinics, specialist practices, dental practices, vets, physiotherapy, labs and psychologists
Most clinics start on Pro, from €599 a month, so the agent can book into the clinic’s own system and say whether results are ready; a single practice does fine on Plus.
Narivo for Clinics is the AI receptionist for polyclinics, specialist and dental practices, and vets: it takes the calls nurses and reception handle today. It books, moves and cancels appointments in the clinic’s own system, says whether results are ready, takes repeat-therapy requests, explains how to prepare for a test, and transfers everything else to a person. It sends a reminder the day before and fills a cancelled slot from the waiting list. Names and numbers written down exactly.
What the agent does for you
Books, orders, takes requests
Suggests free slots, then books, moves and cancels appointments: a check-up, a repeat visit. Takes a structured request under your rules.
Checks who’s asking
Before reading out results, a case status or someone’s booking, it verifies the caller the way your rules say: date of birth, national ID number, case or policy number. If the check fails, it gives only general information and hands over.
Follows up
Confirmation by SMS, WhatsApp or e-mail. A reminder the day before, and a reply to it moves or cancels the appointment. “Your results are ready.” A waiting-list offer when a slot frees up.
Hands over to a person
Complaints, emergencies, negotiations, angry callers: it recognises the situation and transfers to the right person or department by topic and time of day, urgent calls at once. It announces the caller and passes a short summary, so nobody has to say “tell me everything again from the beginning.”
Remembers
The caller’s number brings up their last order, appointment or case, so it can ask “same as last time?” No lost pieces of paper, no forgotten messages.
The plan to start on
Pro
Works inside your system and answers on every channel.
€599/ month
Request an offer2,000 minutes and 1,500 messages a month
Request an offer
Leave your contact details and tell us which plan interests you. We get back to you within one business day. The offer is free and without obligation, and comes with a demo set up for your business.
Thank you for your request
We’ve received your request and will get back to you as soon as possible. Your offer comes with a demo set up for your business.