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AI receptionist for hotels and holiday rentals

Your reservation desk, open on Sunday night.

Built for: hotels, apartments and villas, private hosts, hostels, campsites, rent-a-car and charter

Most small hotels and holiday rentals start on Plus, from €299 a month, so the agent can answer in the guest’s language, take bookings and confirm them by SMS or WhatsApp; a hotel that wants the agent to work inside its reservation system is better served by Pro.

A freshly made hotel room with a double bed and tall windows with iron railings

Narivo for Hotels & Rentals is the AI receptionist for hotels, apartments and private hosts, from hotel groups with a reservation centre to small hotels and rental agencies. It takes calls outside working hours and the overflow at peak: availability, price, date changes, check-in time, parking and arrival, with the enquiry written into the reservation system and an SMS to the guest. For a host, it answers the phone while they’re cleaning the next apartment; for a group, the centre picks up finished enquiries in the morning.

What the agent does for you

  • Always on

    Around the clock, Sundays and public holidays included. No breaks, no sick days, the same at midday as at midnight. “Is there a room tonight?” gets settled late in the evening instead of the next morning. On a new number or your existing one.

  • Speaks the caller’s language

    From the country code or the first sentence, switched on the spot. No “please hold while I find a colleague who speaks it.”

  • Books, orders, takes requests

    Suggests free dates, then books, moves and cancels reservations for rooms and apartments. Offers the extra you want offered: a late check-in, breakfast with the reservation. Takes a structured request under your rules.

  • Never busy

    A hundred callers at once, each with the same voice, the same quality and full attention. Nobody waits on hold. Peak season and Monday morning feel like a quiet afternoon, and you hire nobody for it.

  • Texts while talking

    Sends a link mid-call: the menu, directions, the booking page, a form, a payment link. The caller stays on the line, the link is already on their phone.

The plan to start on

Plus

Most popular

Confirmations and reminders on every message channel, regulars remembered, calls routed by your rules.

€299/ month

Request an offer

900 minutes and 500 messages a month

Request an offer

Leave your contact details and tell us which plan interests you. We get back to you within one business day. The offer is free and without obligation, and comes with a demo set up for your business.

Include the country code, for example +44 20 7946 0958.

Which plan are you interested in?
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For example the calendar, booking, practice or shop software you use, your opening hours, or anything special you need.

Free and without obligation, with a demo for your business. We reply within one business day.

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Not your kind of business?