AI receptionist for shops
“Do you have it in stock?”, answered while you serve the customer at the counter.
Built for: shops, pharmacies, florists, bakeries, opticians, electronics, furniture, bike shops and sports shops
Most shops start on Plus, from €299 a month, so the agent can take orders, tell customers by SMS or WhatsApp when an order is ready and remember regulars; to check stock live in your shop system, choose Pro.
Narivo for Shops is the AI receptionist for shops, pharmacies, florists, bakeries, opticians, electronics and furniture stores: it answers hours, location and parking from the shop’s data, tells the caller whether an item is in stock and sets it aside for pickup, takes phone orders for delivery, answers “is my order ready?” and “is my repair ready?”, and transfers warranty and returns questions to staff. Stock answers need the shop’s inventory connected; without it, the agent takes the “put it aside” request and passes it to the counter.
What the agent does for you
Looks it up mid-sentence
Free slots, stock, “is my car ready”, case status, allergens: checked live in your system before the caller finishes the sentence. Never “one moment, I’ll put you on hold.”
Knows it by heart
Hours, location, parking, prices, services, payments, cancellations, menu, catalogue, how to prepare, from your own website, a form or an uploaded price list. A new price list is in use the minute it’s uploaded, at every location at once. No weeks of training, no “the new colleague doesn’t know that yet.”
Follows up
Confirmation by SMS, WhatsApp or e-mail. A reminder the day before, and a reply to it moves or cancels the appointment. “Your order is ready.” A waiting-list offer when a slot frees up.
First ring or last resort
Answers right away, after hours only, or only when nobody on your team has picked up within a few rings. Your staff get first go, the agent steps in when no one is free.
Remembers
The caller’s number brings up their last order, appointment or case, so it can ask “same as last time?” No lost pieces of paper, no forgotten messages.
The plan to start on
Plus
Most popularConfirmations and reminders on every message channel, regulars remembered, calls routed by your rules.
€299/ month
Request an offer900 minutes and 500 messages a month
Request an offer
Leave your contact details and tell us which plan interests you. We get back to you within one business day. The offer is free and without obligation, and comes with a demo set up for your business.
Thank you for your request
We’ve received your request and will get back to you as soon as possible. Your offer comes with a demo set up for your business.