AI receptionist for plumbers, electricians and trades

Answers right away, after hours only, or only when nobody on your team has picked up within a few rings. Your staff get first go, the agent steps in when no one is free.

Name, street and house number spelled out letter by letter. National ID, policy and registration numbers validated. Read back and confirmed by SMS before the caller hangs up. Every call ends as a record in your system, not a note on someone’s desk.

Hours, location, parking, prices, services, payments, cancellations, menu, catalogue, how to prepare, from your own website, a form or an uploaded price list. A new price list is in use the minute it’s uploaded, at every location at once. No weeks of training, no “the new colleague doesn’t know that yet.”

A question outside its scope, or nobody free to take the transfer: no made-up answer. It takes the caller’s details and what it’s about, promises a call back, and sends you the summary. Callbacks come sorted, new or existing customer, urgent or routine, so you call the right ones first.

Complaints, emergencies, negotiations, angry callers: it recognises the situation and transfers to the right person or department by topic and time of day, urgent calls at once. It announces the caller and passes a short summary, so nobody has to say “tell me everything again from the beginning.”